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How to Register Aadhar Card Complaints?

The UIDAI has facilitated the residents for registering any complaints and inquiries related to aadhar on the portal, which will be rectified within a certain time with the aim of providing the best solutions to the residents at the earliest. The complaints can be lodged by using the enrolment numbers received on acknowledgment slip after the completion of the enrolment process.

There are various ways through which residents can file their complaints, give their suggestions and ask their inquiries by approaching UIDAI:

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  1. Register complaint using UIDAI website:

    1. Here are the steps that you need to follow:
      1. Visit the official website of UIDAI.
      2. On the navigation bar, click on the grievance centre tab.
      3. There are three options which will be displayed on the screen:
      4. Help Desk 2.File a complaint 3.Complaint Status.
      5. If you want to file a complaint, please click on ‘File a complaint’ link which will redirect you towards the complaint form.
      6. Enter the 14 digit  Enrolment ID and date-time details in the required format.
      7. Fill your personal details, location and the complaint details. For filling company details, please select the ‘complaint type’ and the ‘category’.
      8. Enter the security code displayed on the screen and submit the complaint.

     Note: The residents can file a complaint related to operator and enrolment agencies (Enrolment ID is optional) or in case the aadhar has not been generated (Enrolment ID is mandatory for filing the complaint). 

  2. If you don’t want to file a complaint on the website, call directly on toll-free number ‘1947’.

  3. Register your complaint or grievance by sending an email to help@uidai.gov.in

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