Manage Finances

CitiBank Online Banking and Login Process

Key takeaways

  • Benefits of online banking
  • How to register for online banking?
  • How to get the User ID and IPIN
  • How to log in via mobile browser
  • How to log in via Desktop
  • How to log in via Application
  • How to contact Customer Service

Why Citibank online banking?

Citibank online banking offers a number of benefits, but the most important benefit is that you can instantly access your account.

Instead of visiting a physical Citibank branch to conduct business, or mail out cheques using the postal service, you can do all of that on your computer or electronic communicative devices.

Citibank net banking lets you set up automatic bill payments to pay bills, lets you check your account balance, and even schedule a transfer from your checking account to your savings account. As long as you have an internet connection, you can do it all in just a few minutes from any corner of the world.

Bottom line:

  1. It's safe.
  2. It's fast, easy to use, and convenient.
  3. It allows you to complete all your banking transactions instantly from the comfort of your home/workplace.

How to register for Citibank Online Banking?

To register for an online account-

  • Open Citibank's official website and click on the "Register" button. You will find it at the bottom right side of the "Sign In" box.
  • Next, you'll need your credit/debit card number or bank account number, the primary cardholder's date of birth, and the last four digits of their Social Security number or the ZIP code of the billing address on the account.
  • The website will take you through the steps to register.

How to log in to your Citibank account via a mobile application.

Logging in to your Citibank account from your tablet or smartphone is easy and quick. You can instantly access your account through a browser just like you do with a desktop/laptop, or you can log in using the Citibank app.

The Citi Mobile banking app is an easier option and gives you faster access by skipping the login process. The app also provides notifications about bank and credit card transactions.

Here's how to access your account with the Citi Mobile app:

  1. Download the Citi app for your device. You can do this from the Citibank site, the Google Play Store, or the Apple App Store.
  2. Open the app after it has been downloaded.
  3. Enter your Citibank online banking login information, including your user ID and password.
  4. Sign out when your session is complete.

How to log in to your Citibank account via Desktop.

It's easy to log in to Citibank online using a desktop or laptop. Logging like this will give you the same functions as using the mobile application on your phone.

Follow these simple steps to log in to your Citibank online account using a desktop/ laptop:

  1. Visit the Citibank login page.
  2. Enter your user ID and password.
  3. Click the "Sign in" button.
  4. Sign out when your session is complete.

How to recover your ID and internet password

If you forgot your Citibank user ID or password, you'll need your credit card number to recover it. Plus if you linked your credit card account to your debit card, you'll also need your debit card account information.

After you enter the debit card number, you'll need to provide either the date of birth of the primary cardholder, the last four digits of your Social Security number or the security word that you set up when you registered the account.

How to contact Customer Service

Citibank has several ways to contact its customer service department. If you prefer voice calls, you can call at-

  • 1-888-248-4226 in the U.S. or Canada
  • 1-813-604-3000 outside the U.S. or Canada
  • 18001 0800 00 55 00 for individuals who are deaf or hard of hearing

If you're more inclined to use instant messaging, Citibank has an online chat function open 24*7

If you want a face-to-face meeting, you can schedule a meeting with a Citibank official online. You'll meet them in person at whatever date and time you've fixed.

Related Articles:

About Citibank

Citibank, India is an Indian private segment bank that is headquartered in Mumbai, Maharashtra. It is an auxiliary of Citigroup, a multinational financial organization headquartered in New York City, United States.

The Indian Headquarters are at Bandra Kurla Complex, a center point for multinational enterprises in Mumbai.

Built-in 1902 in Calcutta (Kolkata), Citibank has a long history in India. Right now, Citigroup, the proprietor of Citibank India, is the biggest foreign direct investor in financial services in India, with an aggregate capital responsibility of around US$4 Billion in its offshore banking and financial services and its exchange venture programs. It works 44 full-benefit Citibank branches in 31 urban areas and more than 700 ATMs across the nation. Protection Status