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Union Bank of India Credit Card Customer Care
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Established in 1919, Union Bank of India (UBI) is a government-owned bank of India. It is headquartered in Mumbai and has international representative offices in China, UAE, Abu Dhabi. It also has branches in Dubai, Hong Kong, Antwerp & Sydney. There are over 4000 branches of UBI in India.

UBI Customer Care

Union Bank's well-established customer service department strives to help in clarifying all queries of their customers. The bank's customer service desk is well-known for its efficiency.

General Helpline: You can contact the general toll-free helpline number - 1800 22 22 44. You can also call on 080-25300175 for all your credit card inquiries. Calls to this number are chargeable. If you wish to write to the customer care department, you can register your feedback by writing to [email protected]

Credit Card Helpline: The dedicated 24 x 7 Toll-Free Numbers for all your queries related to UBI Credit Card is 1800 208 2244.

NRI Helpline: Union Bank of India has a helpline number dedicated to its NRI customers. This NRI Customer Service can help you resolve any issue related to general banking as well as credit cards. You can reach them on +918025302510. You can also call on 080-25300175 if the other number is unavailable.

Alternatively, you can send emails to the following country-specific email IDs:

Country/ City

Email id

Hong Kong

[email protected]

DIFC Branch

[email protected]

Antwerp Branch

[email protected]

Abu Dhabi Rep. Office

[email protected]

Beijing Rep. Office

[email protected]

Shanghai Rep. Office

[email protected]

Sydney Rep. Office

[email protected]

London Rep. Office

[email protected]

Grievance Redressal

The United Bank of India maintains transparency in handling grievances and customer complaints. After you have filed your complaint, you will receive a complaint number or reference number that will be required for further correspondence. These are the ways of filing a grievance:

  1. Call the 24x7 customer care helpline of Union Bank of India and lodge in your complaint.
  2. Send an email to [email protected]
  3. Approach the Branch Manager of the branch where you have your account and give a detailed report of your complaint along with all required information.
  4. Use the Online Grievance Form that you can find in the official website of the Union Bank of India. You can even track the status of this complaint.