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South Indian Bank Credit Card Customer Care
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South Indian Bank (SIB) was founded in Kerala to help the merchants and traders fund their business needs. It is headquartered in Thrissur. It is the first private bank in Kerala that became a scheduled bank in the year 1946. It has nearly 900 branches in the country.

south Indian Bank credit card Customer Care

South Indian Bank Customer Care

The South Indian Bank offers co-branded SBI Credit Cards to its customers. Their customer service department can answer all your queries regarding your SIB credit card.

Helpline: You can reach the 24x7 Customer Care team of SIB on 1800 425 1809 or 1800 843 1800. This team can help you solve your Credit Card queries.

Card Helpline: For queries regarding your SIB card, you may call on 0484-2388555 or 0484 2373611 or 91-9446475458. Blocking or hotlisting a lost or stolen card can be requested for by calling on this number.

Email: Queries and complaints can be sent to the bank via emails to [email protected] or [email protected] If you wish to report suspected fraud, you can send an email to [email protected]

Grievance Redressal

These are the ways of registering your grievance:

  1. Approach the Branch Manager of the branch where you have your account. Give a detailed report of your complaint along with all required information. The issue will most likely be resolved on the same day.
  2. In case the Branch Manager is unable to resolve the issue, contact the Regional Head. You can do so online or through postal mail. You will receive a receipt within three working days, and the matter will be sorted within ten working days.
  3. In case you have not received a resolution or a response within 13 working days or the solution provided is not up to mark, then escalate your concern to the Nodal Officer. The contact details are mentioned below
    GM, Administration, South Indian Bank Ltd., Head Office, Mission Quarters, Thrissur, Kerala - 680001.
  4. If the matter remains pending even after ten days of complaining to the Nodal Officer, you may escalate it by contacting the Executive Vice President (Administration).
  5. In case your query is not attended within 30 working days, or you need further clarification, you should approach the Banking Ombudsman appointed by the Reserve Bank of India.

Here is a list of the addresses and email IDs of the Zonal Offices.




Shop No:415, Ward No:2, SAKAR VII,

4th Floor, Nehru Bridge Corner,

Ashram Road, ,

Gujarat - 380009

(AGM Direct: 079-26581600) Email:[email protected]


SIB Arcade, No. 61- Wheeler Road,

Cox Town, BANGALORE - 560005

Karnataka State.

E-mail:[email protected]


Niagra Apartments,

No.1 Sterling Road,


Chennai - 600 034

E-mail:[email protected]


PB No. 3868, 1084/1-5, Trichy Road,

Sungam, Coimbatore - 641 018

E-mail:[email protected]

New Delhi

PB No. 5729, Door No. 1/18-20,

White House, (2nd Floor),

Rani Jhansi Rd, New Delhi - 110 055

E-mail:[email protected]


Door No. 9/839/A1 to A9, South Indian Bank Building, Infopark Road, Kakkanad, Rajagiri Valley, Pin Code: 682 039

Email:[email protected]


Door No.157/6, 1st Floor, CHAI Complex, 157/6, Staff Road, Gunrock Enclave, Sikh Village, Diamond Point, Manovikas Nagar P.O., Secunderabad - 500 009.

E-mail:[email protected]


Christ Nagar, AKP Junction.,Irinjalakuda, PIN-680 125.

E mail:[email protected]


KVR Tower, PampanMadhavan Road, Talap , Kannur, Pin - 670 002

E-mail:[email protected]


Door No: 20A, Ward No:63, IstFloor, Flat No.1, Park Street, Kolkata. PIn - 700 016.

E-mail:[email protected]


1st Floor, Regency Square, KK Road,

Collectorate P.O, Kottayam - 686 002

E-mail:[email protected]


Door No:7/1164 O, P, Q, R, S, Ward No:7, "Happy Towers", Vaikom Mohammed Basheer Road, Manachira


E-mail:[email protected]


No 3, West Marret Street

(LIC Building)

MADURAI -625 001.

E-mail:[email protected]


Mumbai Regional Office

804, ParineeCrescenzo,

"G Block", BandraKurla Complex

Bandra(East), Mumbai-400051

[email protected]


First Floor, Kavikunnel Chambers,

T.B.JunctionMuvattupuzha -686661

Email:[email protected]


2 ndFloor,"GHANIS", Fort Maithan,

Palakkad- 678 013

E-mail:[email protected]


4th Floor

The Orion Building

5, Koregaon Park Road

Pune, Maharashtra, Pin:411001

Email:[email protected]


TMJ Complex,2nd Floor,

M.C.Road,Ramanchira ,Muthoor.P.O,

Tiruvalla - 689107.

E-mail:[email protected]


TC 31/151, YWCA Buildings,3rd Floor

M G Road, Statue Junction, GPO, 695 001

Thiruvananthapuram, Kerala

E-mail:[email protected]


PB No. 137, SIB Building, 2nd Floor

Round South, Thrissur - 680 001

E-mail:[email protected]