HP Gas Complaint
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For registering HP Gas Complaint Online, the customer will have to visit the official website. The customer is required to fill up the complaint form according to the nature of the complaint. The complaint can be maintained through the online portal of HP Company.
You can register a complaint by following the steps described below
- Login to HP web portal
- Navigate to HP Gas Complaint
- Click on the section Give Feedback
- You'll be required to provide basic information on the complaint so that the company can know the basic nature of the complaint
- The complainant is also expected to provide their address details and the details of the distributor
- In the next step, the consumer is required to provide personal details like name, address, email address, phone number, etc.
- Choose the type of complaint
- Elaborate the kind of complaint that you chose.
- Click on Confirm
- The company will receive the complaint and take necessary steps to resolve it
HP Gas Complaint Number
The toll free helpline number for HP is 1800-2333-555
the 24 hour helpline dedicated to HP Gas Complaint is 1906
Types of HP Gas Complaints that someone can lodge online
- Accessing the online portal
- Delay in receiving LPG Cylinder
- Delay/Refusal in booking LPG Cylinder
- Issues related to the delivery boys demanding money
- Issuing regarding RC/NC/DBC
- Delivery boys showing inappropriate behaviour
- Issues related to non-receiving of cylinder booked through IVRS
- Distributor charging extra to deliver cylinders
- Distributor refusing to deliver cylinder to the address
- If the agency provides underweight cylinders
- If the agency cylinders that are filled with water
- When the authorized agency fails to act on previous complaints
- Agency refusing to deliver non-subsidized cylinders
- Agency charging extra for new cylinders
- Agency failing to rebate on deliveries
Emergency HelpLine Number HP Gas
HP Emergency helpline caters to 24/7 situations. Any individual/company who has an emergency linked to his/her LPG connection can contact these officials by dialling 1906.
HP Complaint Management System
Since HP is one of the largest distributors of Liquified Petroleum Gas in the country, it is imperative that sometimes its customers do face inconvenience. A Complaint Management System is handled by the HP Officials for such issues. An online portal has also been set by the Complaint Management System to handle such complaints more efficiently. One can register complaints regarding the issues of overcharging, failure to deliver gas, etc.
To register a complaint, one is expected to provide details like connection number, LPG ID, location, distributor's name, details of the distributor etc.
Public Grievance Redressal System
Taking further their promise towards better customer service, HP has also established a Grievance Redressal System which caters to the complaints of the general public. Individuals who have any issues can meet the officers of HP in their regional offices between 4 pm and 5 pm every Friday.
