For registering HP Gas Complaint Online, the customer will have to visit the official website. The customer is required to fill up the complaint form according to the nature of the complaint. The complaint can be maintained through the online portal of HP Company.
You can register a complaint by following the steps described below
Types of HP Gas Complaints that someone can lodge online
Accessing the online portal
Delay in receiving LPG Cylinder
Delay/Refusal in booking LPG Cylinder
Issues related to the delivery boys demanding money
Issuing regarding RC/NC/DBC
Delivery boys showing inappropriate behaviour
Issues related to non-receiving of cylinder booked through IVRS
Distributor charging extra to deliver cylinders
Distributor refusing to deliver cylinder to the address
If the agency provides underweight cylinders
If the agency cylinders that are filled with water
When the authorized agency fails to act on previous complaints
Agency refusing to deliver non-subsidized cylinders
Agency charging extra for new cylinders
Agency failing to rebate on deliveries
Emergency HelpLine Number HP Gas
HP Emergency helpline caters to 24/7 situations. Any individual/company who has an emergency linked to his/her LPG connection can contact these officials by dialling 1906.
HP Complaint Management System
Since HP is one of the largest distributors of Liquified Petroleum Gas in the country, it is imperative that sometimes its customers do face inconvenience. A Complaint Management System is handled by the HP Officials for such issues. An online portal has also been set by the Complaint Management System to handle such complaints more efficiently. One can register complaints regarding the issues of overcharging, failure to deliver gas, etc.
To register a complaint, one is expected to provide details like connection number, LPG ID, location, distributor's name, details of the distributor etc.
Public Grievance Redressal System
Taking further their promise towards better customer service, HP has also established a Grievance Redressal System which caters to the complaints of the general public. Individuals who have any issues can meet the officers of HP in their regional offices between 4 pm and 5 pm every Friday.
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