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HSBC Mobile Banking

HSBC Bank has launched the mobile banking service for their customers. This service allows the customers to access their account anytime and anywhere. HSBC's offers its mobile banking facility on the same platform as that of its Personal Internet Banking facility. It requires the customer to register and then log in using their credentials. Customers can also start accessing HSBC mobile banking by downloading the app from Playstore or App market.

How to Register for HSBC Bank Mobile Banking?

In order to register for Mobile Banking, you need to have an active Internet Banking account, i.e. you must have logged into Internet Banking at least once since registration. Here’s the step-by-step process to register for mobile banking in HSBC bank:

  1. Log on to your internet banking account.

  2. Subscribe to Mobile Banking

  3. Enter your Mobile number and your country of residence

  4. Select a nickname for your account

  5. Accept terms & conditions

How to Activate or Set-up HSBC Bank Mobile Banking?

  1. Firstly, download the app via the Apple App Store or Google Play Store. Additionally, iOS users can SMS "IMB to 575750 " and Android users can SMS "AMB to 575750" to download the HSBC Mobile Banking app.

  2. To start using the application, first click on the HSBC Mobile Banking icon.

  3. Then, accept the End User License agreement and Mobile Banking Terms and conditions. Read them meticulously before agreeing to the terms and conditions.

  4. Next, select the country as 'India (English)'

  5. After clicking on it, you will be taken to the Homepage of the Mobile Banking Application.

  6. Next, enter your current Personal Internet Banking details such as username, dual password or security code to login to Mobile Banking.

  7. Then, if you are not yet registered, get yourself registered to avail the benefits of HSBC Mobile Banking.

Features of HSBC Bank Mobile Banking

Bank mail: Customers can quickly send a message to HSBC Bank by using the “Bank Mail" option available in the “Messages” menu of mobile banking.

The HomeandAway Privilege Programme: The HomeandAway Privilege Programme by HSBC is offered on mobile banking. It lets HSBC credit card holders find local offers on shopping, dining, travel, etc. Customers need to login to their mobile banking accounts to find these offers.

Global View1: The Premier and Advance clients of HSBC get an added option called “Global View1” which gives them access to their domestic or international HSBC accounts on the same webpage.

HSBC alerts: HSBC customers get mobile alerts on all of their account transactions. They can check the balance, download the transaction history as well as view the mini statement through these mobile alerts.

HSBC Bank fund transfer options

Customers of HSBC can easily transfer funds through NEFT, RTGS, and IMPS.

NEFT - National Electronic Fund Transfer system or NEFT is a mode of electronic fund transfer that works on the basis of DNS or Deferred Net Settlement at specific times of the day. In NEFT, the transactions are carried out between banks via payment instructions. There is no set limit for NEFT transactions done at the bank. However, there is a limit of Rs.1 lakh per day via Mobile Banking.

IMPS - Immediate Payment Service, as the name suggests, is an instant way of electronic fund transfer. It is mainly used for inter-bank transactions. HSBC provides the IMPS facility to all its customers who have registered for using online HSBC services. It enables you to send as well as receive money at odd hours and even on Bank Holidays. The transferred money is directly credited to the beneficiary account. You must add a beneficiary to make IMPS transfers. This service is available 24x7.

RTGS - Real Time Gross Settlement or RTGS transfer funds at the real-time, based on the received transfer instructions. The funds are individually settled as per instruction. RTGS happens to be the fastest way of interbank money transfer in our country. HSBC charges Rs.25 from their customers for transfer of Rs. 2 lakh to Rs. 5 lakh, and Rs. 50 for any amount above it through RTGS.

Benefits of HSBC Bank Mobile Banking

  • It is economical as the mobile banking service of HSBC is free of cost.
  • It saves time and effort as the HSBC accounts can easily be accessed on the go
  • Customers have the ability to read information, transact as well as make requests using HSBC Bank's mobile banking service.
  • There is hardly any need to visit the bank in person.
  • If there are any changes in the account, customers are immediately alerted and updated.
  • Fraudulent activities can be detected quickly as customers get live updates on their HSBC account.

HSBC Bank Bank Mobile Banking Security Measures

  • HSBC has a small and portable online security device which keeps the customers secure from fraudulent transactions.
  • This device is protected by a PIN and the PIN is mandatory to access HSBC mobile banking.
  • Customers are required to enter the beneficiary details on the device for each transaction in order to generate a security code. Then a unique and random security code is sent to authorize the transaction.
  • The security devices have a unique serial number. This number can be tracked and thus all transactions are screened and monitored through it.
  • HSBC uses an excellent 128-bit secure lock encryption technology to provide added security to the accounts.
  • HSBC has an automatic time-out feature through which the device automatically logs off in case the customer does not use the screen for a specific time.

HSBC Bank Mobile Banking: Do’s

  • Get your security device and set it up as soon as possible.
  • Carry your security device wherever you go.
  • Choose a unique and inscrutable password for mobile banking.
  • Frequently change the password of mobile banking.
  • Make sure that your browser doesn't save passwords.
  • Ensure that your phone and browser are updated at all times.
  • Carefully check each transaction alert received from HSBC Bank and contact the bank if you find any suspicious transaction.
  • Never forget to log-out from the mobile banking application once you have finished using it.

HSBC Bank Mobile Banking: Don’ts

  • Avoid writing your password on a piece of paper.
  • Never share your mobile banking login ID and password with anyone.
  • Avoid using the same password that you use for other services.
  • Never use a shared internet network while accessing mobile banking.

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