HSBC Bank has launched the mobile banking service for their customers. This service allows the customers to access their account anytime and anywhere. HSBC's offers its mobile banking facility on the same platform as that of its Personal Internet Banking facility. It requires the customer to register and then log in using their credentials. Customers can also start accessing HSBC mobile banking by downloading the app from Playstore or App market.
In order to register for Mobile Banking, you need to have an active Internet Banking account, i.e. you must have logged into Internet Banking at least once since registration. Here’s the step-by-step process to register for mobile banking in HSBC bank:
Log on to your internet banking account.
Subscribe to Mobile Banking
Enter your Mobile number and your country of residence
Select a nickname for your account
Accept terms & conditions
Firstly, download the app via the Apple App Store or Google Play Store. Additionally, iOS users can SMS "IMB to 575750 " and Android users can SMS "AMB to 575750" to download the HSBC Mobile Banking app.
To start using the application, first click on the HSBC Mobile Banking icon.
Then, accept the End User License agreement and Mobile Banking Terms and conditions. Read them meticulously before agreeing to the terms and conditions.
Next, select the country as 'India (English)'
After clicking on it, you will be taken to the Homepage of the Mobile Banking Application.
Next, enter your current Personal Internet Banking details such as username, dual password or security code to login to Mobile Banking.
Then, if you are not yet registered, get yourself registered to avail the benefits of HSBC Mobile Banking.
Bank mail: Customers can quickly send a message to HSBC Bank by using the “Bank Mail" option available in the “Messages” menu of mobile banking.
The HomeandAway Privilege Programme: The HomeandAway Privilege Programme by HSBC is offered on mobile banking. It lets HSBC credit card holders find local offers on shopping, dining, travel, etc. Customers need to login to their mobile banking accounts to find these offers.
Global View1: The Premier and Advance clients of HSBC get an added option called “Global View1” which gives them access to their domestic or international HSBC accounts on the same webpage.
HSBC alerts: HSBC customers get mobile alerts on all of their account transactions. They can check the balance, download the transaction history as well as view the mini statement through these mobile alerts.
Customers of HSBC can easily transfer funds through NEFT, RTGS, and IMPS.
NEFT - National Electronic Fund Transfer system or NEFT is a mode of electronic fund transfer that works on the basis of DNS or Deferred Net Settlement at specific times of the day. In NEFT, the transactions are carried out between banks via payment instructions. There is no set limit for NEFT transactions done at the bank. However, there is a limit of Rs.1 lakh per day via Mobile Banking.
IMPS - Immediate Payment Service, as the name suggests, is an instant way of electronic fund transfer. It is mainly used for inter-bank transactions. HSBC provides the IMPS facility to all its customers who have registered for using online HSBC services. It enables you to send as well as receive money at odd hours and even on Bank Holidays. The transferred money is directly credited to the beneficiary account. You must add a beneficiary to make IMPS transfers. This service is available 24x7.
RTGS - Real Time Gross Settlement or RTGS transfer funds at the real-time, based on the received transfer instructions. The funds are individually settled as per instruction. RTGS happens to be the fastest way of interbank money transfer in our country. HSBC charges Rs.25 from their customers for transfer of Rs. 2 lakh to Rs. 5 lakh, and Rs. 50 for any amount above it through RTGS.