Agartala, a rapidly developing city, is the state capital of Tripura. The name Agartala is derived from two words - "Agar" refers to an oily and valuable perfume tree, and the word "tala" refers to a storehouse. It refers to the abundantly available Agarwood trees in the region. Located on the bank of the Haora River, Agartala is located 2 kilometers away from the Bangladesh Border. The city experiences a humid climate, with heavy rainfall throughout the year except during the dry winter days. The city has around half a million population and is divided into 49 wards for effective administration. Most of the residents of Agartala are employed in government-owned enterprises. The Public Sector Units that provide employment in Agartala are ONGC, GAIL, Powergrid Corp. Of India Ltd, Airports Authority of India (AAI) and BSNL among a few others. The economy of Agartala developed at a very slow pace until about the year 2000. A few MNCs have recently entered the city and the city is gradually picking up the developmental momentum. NIT, Tripura Medical College, Tripura University, MBB College, ICFAI UNIVERSITY, etc. are some of the prominent academic institutions in the city. Hinduism is the most common religion and there are plenty of temples in the city. There are many churches as well since Christianity is also a widespread faith. There are several spectacular places of tourist interest such as Ujjayanta Palace, Agartala Amusement Park Amtali, Venuban Buddha Vihar, Jagannath temple and College Tilla, apart from the numerous parks and gardens that beautify this city.
Ratnakar Bank was founded in August 1943. According to Business World-PWC Best Bank Survey, it was rated as the fastest growing small bank simultaneously in the year 2013, 2014 and 2015. In the year 2013, it bought a particular business of the Royal Bank of Scotland due to which 1.5 lakh of RBS customers moved to RBL Bank. In the year 2016, it acquired a 30% stake in Swadharv Finserve Pvt Ltd.RBL bank started the first credit card for Gold enthusiasts in association with Indian Gold Union. To support the government campaigns such as Make In India and Startup India, the RBL Bank came up with the Startup Club to fulfill the end to end banking needs of the emerging entrepreneurial community. It has also started the financial literacy program referred to as "Shaksham" in association with CDC to provide education to 25000 individuals and 300 villages in the four districts of MP. The RBL bank has also been a banking partner for the Delhi Daredevils. RBL even started another financial literacy program "Swadhaar Finaccess" for women from lower-income communities in association with Swadhaar Information and Management Services in Gujarat and Mumbai.