Kochi, the second largest city in the Indian state of Kerala, was known as Cochin earlier. Kochi is situated on the western coast of India, overlooking the Arabian Sea and is popular for its scenic beaches and beautiful backwaters. Sometimes called the Queen of the Arabian Sea, this historic city was a harbor and trading center for spices. The civic administration of Kochi is divided into 74 wards which include a few localities situated in the outskirts of the city. Kochi is considered to be the commercial capital of Kerala for its natural harbor and several industries in the areas of chemical, IT and health services. A major industrial area in Kerala, Kalamassery, is situated around 17 kilometers from the City Center and it not only houses manufacturing units but many IT and Financial firms. The LuLu Mall at Ernakulam serves as a landmark as it is the largest shopping mall in India. The Kochi Port, the Fort Kochi area, the Syro-Malabar Church and the beautiful beaches make Kochi and amazing location for tourism. It is also connected to nearby tourist destinations like Aleppy, Munnar and Thekkady. Kochi is the business center for Kerala as most of the major private banks and financial institutions have their offices in the city, catering to the different financial needs of people of Kochi.
Punjab National Bank is the first bank which is Swadeshi and began with the authorized national capital. The business of PNB Bank was started on 12th April 1895. The PNB was the first bank which was entirely managed by the Indians along with the national capital. The bank has spread its network with 6900 branches across India out of which 62% branches are in rural and semi-urban areas. The bank is operating a transformational exercise named as "Mission Parivartan" a think tank division for business excellence to improve the efficiency, profitability, and productivity of the bank for long-term sustenance. In digital banking, the bank has gone under several developments such as the opening of "PNB DIGI-HUT" the first proof of concept model of the digital branch launched at the Dwarka head office. The bank has also introduced an Integrated Fee Portal for its customers to enable fee payments through internet banking gateway. RBI approved the bank to act as Bharat Bill Payment Operating Unit which was made live on September 2017. The bank took some initiatives for driving financial inclusion in fiscal 2018, such as biometrics based aadhar seeding and authentication of the existing customers. It also introduced Atal Pension Yojana registration facility at the Business Correspondent locations.