Agartala, a rapidly developing city, is the state capital of Tripura. The name Agartala is derived from two words - "Agar" refers to an oily and valuable perfume tree, and the word "tala" refers to a storehouse. It refers to the abundantly available Agarwood trees in the region. Located on the bank of the Haora River, Agartala is located 2 kilometers away from the Bangladesh Border. The city experiences a humid climate, with heavy rainfall throughout the year except during the dry winter days. The city has around half a million population and is divided into 49 wards for effective administration. Most of the residents of Agartala are employed in government-owned enterprises. The Public Sector Units that provide employment in Agartala are ONGC, GAIL, Powergrid Corp. Of India Ltd, Airports Authority of India (AAI) and BSNL among a few others. The economy of Agartala developed at a very slow pace until about the year 2000. A few MNCs have recently entered the city and the city is gradually picking up the developmental momentum. NIT, Tripura Medical College, Tripura University, MBB College, ICFAI UNIVERSITY, etc. are some of the prominent academic institutions in the city. Hinduism is the most common religion and there are plenty of temples in the city. There are many churches as well since Christianity is also a widespread faith. There are several spectacular places of tourist interest such as Ujjayanta Palace, Agartala Amusement Park Amtali, Venuban Buddha Vihar, Jagannath temple and College Tilla, apart from the numerous parks and gardens that beautify this city.
Punjab National Bank is the first bank which is Swadeshi and began with the authorized national capital. The business of PNB Bank was started on 12th April 1895. The PNB was the first bank which was entirely managed by the Indians along with the national capital. The bank has spread its network with 6900 branches across India out of which 62% branches are in rural and semi-urban areas. The bank is operating a transformational exercise named as "Mission Parivartan" a think tank division for business excellence to improve the efficiency, profitability, and productivity of the bank for long-term sustenance. In digital banking, the bank has gone under several developments such as the opening of "PNB DIGI-HUT" the first proof of concept model of the digital branch launched at the Dwarka head office. The bank has also introduced an Integrated Fee Portal for its customers to enable fee payments through internet banking gateway. RBI approved the bank to act as Bharat Bill Payment Operating Unit which was made live on September 2017. The bank took some initiatives for driving financial inclusion in fiscal 2018, such as biometrics based aadhar seeding and authentication of the existing customers. It also introduced Atal Pension Yojana registration facility at the Business Correspondent locations.