Agartala, a rapidly developing city, is the state capital of Tripura. The name Agartala is derived from two words - "Agar" refers to an oily and valuable perfume tree, and the word "tala" refers to a storehouse. It refers to the abundantly available Agarwood trees in the region. Located on the bank of the Haora River, Agartala is located 2 kilometers away from the Bangladesh Border. The city experiences a humid climate, with heavy rainfall throughout the year except during the dry winter days. The city has around half a million population and is divided into 49 wards for effective administration. Most of the residents of Agartala are employed in government-owned enterprises. The Public Sector Units that provide employment in Agartala are ONGC, GAIL, Powergrid Corp. Of India Ltd, Airports Authority of India (AAI) and BSNL among a few others. The economy of Agartala developed at a very slow pace until about the year 2000. A few MNCs have recently entered the city and the city is gradually picking up the developmental momentum. NIT, Tripura Medical College, Tripura University, MBB College, ICFAI UNIVERSITY, etc. are some of the prominent academic institutions in the city. Hinduism is the most common religion and there are plenty of temples in the city. There are many churches as well since Christianity is also a widespread faith. There are several spectacular places of tourist interest such as Ujjayanta Palace, Agartala Amusement Park Amtali, Venuban Buddha Vihar, Jagannath temple and College Tilla, apart from the numerous parks and gardens that beautify this city.
The Dhanlaxmi Bank was founded in 1927. In 1975, the first branch of the bank was opened outside Kerela. The bank was designated as a scheduled commercial bank by the RBI in 1977. In 1980, the bank had a secure network of 100 branches. In the year 2000, the Dhanlaxmi bank installed its first ATM. In the year 2002, the bank has celebrated its platinum jubilee year. In the year 2009, it 45 new branches and 102 new ATMs.In 2011, the bank launched the IMPS or Immediate Payment System to enable its customers for quick fund transfer. The bank has initiated missed call services via phone banking to help its customers in the year 2014. The Dhanlaxmi bank introduced three new bank saving products namely Dhanam Vanitha, Dhanam Yuvak and Dhanam Genius Account in the same year. The Bank has achieved High Rating from BCSBI in the BCSBI Compliance rating in 2015 along with which it has also launched Dhan Smart app for the convenience of its customers. In the retail banking system, the IMPS was introduced by the bank in 2016, followed which the bank launched Bharat Bill Payment System in 2017. As a financial inclusion initiative, the bank issued Kisan Credit Cards to 186 farmers as of 31st March,2018.