siliguri is situated in the Indian state of West Bengal. It lies on the banks of the river Mahananda, at the foothills of the Himalayan mountains. The city is a gateway to the exotic hill stations in North Bengal such as Darjeeling and Kalimpong. The city was originally a small hamlet which flourished into a busy town when the British introduced railways to the region. The economy of Siliguri is mostly based on tourism. However, agricultural products of the regions in and around the city also contribute to it. Educational facilities in the city depend on institutions like the University of North Bengal, Surendra Institute of Engineering & Management, Siliguri Government College and Siliguri Institute of Technology, etc. Apart from connecting tourists to the much-coveted vacation spots in the Himalayas, Siliguri itself is an attractive tourist destination. Tourist spots worth visiting in and around the city include the ISKCON Siliguri, Coronation Bridge, Kali Mandir, Sri Sri Radha Madhavsundara, Hong Kong Market, The Science City, Chilapata Forest, Chapramari Sanctuary, Garumara Sanctuary and Sourian Nature park.
The City Union Bank was incorporated in the year 1904. In the year 1990, the bank has introduced computerization, and all the branches were computerized. The bank had an agreement with TCS for entering the Core Banking Solutions. The City Union Bank has installed ATMs at selected centers from where the users could check their account balance, withdraw cash and obtain account statements. The City Union Bank attained a license from the IRDA for selling insurance products and providing other value-added products. The bank entered into memorandum with LIC for selling insurance products. To function as a depository participant, the bank obtained the license under National Securities Depository Limited. The digital banking services of City Bank Union consists of Chatbot facility or Ask Lakhshmi, Passbook printing kiosk, Internet and mobile banking, CUB Virtual Credit Card facility and Cheque clearing kiosk. In 2016-17, it was awarded as the IRDBT Banking Technology Excellence Award of the year for cybersecurity and defense among the small banks.