Ranchi is the capital city of Jharkhand. This Indian city was made the the state capital when Jharkhand state was formed in 2000. Ranchi is one among the hundred cities selected to be developed as smart cities. Jharkhand has a large base for mining and industrial ores, and thus Ranchi gets a premier status in its trade and export. Since it is the capital city of the state, Ranchi has the civic administration which employs a host of the citys residents. The lush green forests cover the region which hosts numerous waterfalls - Hudru, Jonha, Dassam, Hirni, Panchghagh are few to name. Thus Ranchi is often called the "city of waterfalls." The city is rich in mineral resources which drive the economy of the city. The major industrial sectors that dot its landscape include mining, engineering, furniture, paper, rayon, etc. which are further developed by public and private sector industries such as Central Coalfields, Heavy Engineering Corporation, SAIL, Marine Diesel Engine Project, etc. The educational hub in the city is led by institutions like the Ranchi University, IIM, NIFFT, XISS, etc. For a tourist or visitor, Ranchi offers a plethora of attractions which include its famous waterfalls as well as places like Gonda hills rock garden, Jaggannathpur temple, Nakshatra Van, etc.
The City Union Bank was incorporated in the year 1904. In the year 1990, the bank has introduced computerization, and all the branches were computerized. The bank had an agreement with TCS for entering the Core Banking Solutions. The City Union Bank has installed ATMs at selected centers from where the users could check their account balance, withdraw cash and obtain account statements. The City Union Bank attained a license from the IRDA for selling insurance products and providing other value-added products. The bank entered into memorandum with LIC for selling insurance products. To function as a depository participant, the bank obtained the license under National Securities Depository Limited. The digital banking services of City Bank Union consists of Chatbot facility or Ask Lakhshmi, Passbook printing kiosk, Internet and mobile banking, CUB Virtual Credit Card facility and Cheque clearing kiosk. In 2016-17, it was awarded as the IRDBT Banking Technology Excellence Award of the year for cybersecurity and defense among the small banks.