Recently declared as a megacity, Bangalore or Bengaluru is the capital city of the Indian state of Karnataka. With a population crossing ten million, Bangalore is now considered to be the third populous among all the cities in India. It is located on the Deccan Plateau in the peninsular region of southern India. Although a highly cross-cultural crowd dwells in this city, the natives of Bangalore are called Kannadigas and they speak in Kannada. Bangalore is a major fast-growing metropolis in India. The city is also commonly referred to as the "Silicon Valley of India" or the "IT capital of India" as it has been the center of the IT boom in India. Many Indian technological organizations such as ISRO, HAL, Infosys, etc. are all headquartered in the city. This demographically diverse city has supported many flourishing start-up companies as well. The welcoming weather of Bangalore is indeed a relief to the hard-working people of the city; however, the traffic situation in the city is quite notorious. Bangalore has also become a seat of education, with pristine academic institutions such as The IISc or the Indian Institute of Science, the IIMB or the Indian Institute of Management (Bangalore), the National Law School of India and many more prestigious academies being based in the city.
The City Union Bank was incorporated in the year 1904. In the year 1990, the bank has introduced computerization, and all the branches were computerized. The bank had an agreement with TCS for entering the Core Banking Solutions. The City Union Bank has installed ATMs at selected centers from where the users could check their account balance, withdraw cash and obtain account statements. The City Union Bank attained a license from the IRDA for selling insurance products and providing other value-added products. The bank entered into memorandum with LIC for selling insurance products. To function as a depository participant, the bank obtained the license under National Securities Depository Limited. The digital banking services of City Bank Union consists of Chatbot facility or Ask Lakhshmi, Passbook printing kiosk, Internet and mobile banking, CUB Virtual Credit Card facility and Cheque clearing kiosk. In 2016-17, it was awarded as the IRDBT Banking Technology Excellence Award of the year for cybersecurity and defense among the small banks.