Kochi, the second largest city in the Indian state of Kerala, was known as Cochin earlier. Kochi is situated on the western coast of India, overlooking the Arabian Sea and is popular for its scenic beaches and beautiful backwaters. Sometimes called the Queen of the Arabian Sea, this historic city was a harbor and trading center for spices. The civic administration of Kochi is divided into 74 wards which include a few localities situated in the outskirts of the city. Kochi is considered to be the commercial capital of Kerala for its natural harbor and several industries in the areas of chemical, IT and health services. A major industrial area in Kerala, Kalamassery, is situated around 17 kilometers from the City Center and it not only houses manufacturing units but many IT and Financial firms. The LuLu Mall at Ernakulam serves as a landmark as it is the largest shopping mall in India. The Kochi Port, the Fort Kochi area, the Syro-Malabar Church and the beautiful beaches make Kochi and amazing location for tourism. It is also connected to nearby tourist destinations like Aleppy, Munnar and Thekkady. Kochi is the business center for Kerala as most of the major private banks and financial institutions have their offices in the city, catering to the different financial needs of people of Kochi.
The head office of the Tamilnad Bank is at Thoothukudi, Tamil Nadu. The primary objective of founding TMB was to serve the Nadar business community, and the idea was proposed at the annual meeting of Nadar Mahajani Sangam at Tuticorin in 1920. Outside the state of Tamil Nadu, the bank opened its first Indian branch at Bangalore in 1976. On 9 December 1984, the bank opened its first fully computerized branch at WGC Road, Tuticorin. On 11 November 2003, the Bank launched its ATM Card. In e-banking, RTGS/NEFT facilities have been successfully implemented by the TMB bank. The Tamilnad Mercantile Bank had the tie-up with Western Union Money Transfer to facilitate the remittances from abroad to India. For providing payment gateway services to the internet banking customers, TMB bank collaborated with BillDesk (India ideas.com), CCAvenue (Avenues India), SBI ePay, Atom Technologies and PayU India. It was the first old bank to supplying POS machines and introduce mobile banking to Customers. The bank had adopted a video conferencing facility for connecting with the Head Office, various Departments, and Regional offices. For its ATM operations, TMB bank is a member of National Financial Switch. The bank also introduced TMB e-passbook app as a part of its mobile banking operation.