Kochi, the second largest city in the Indian state of Kerala, was known as Cochin earlier. Kochi is situated on the western coast of India, overlooking the Arabian Sea and is popular for its scenic beaches and beautiful backwaters. Sometimes called the Queen of the Arabian Sea, this historic city was a harbor and trading center for spices. The civic administration of Kochi is divided into 74 wards which include a few localities situated in the outskirts of the city. Kochi is considered to be the commercial capital of Kerala for its natural harbor and several industries in the areas of chemical, IT and health services. A major industrial area in Kerala, Kalamassery, is situated around 17 kilometers from the City Center and it not only houses manufacturing units but many IT and Financial firms. The LuLu Mall at Ernakulam serves as a landmark as it is the largest shopping mall in India. The Kochi Port, the Fort Kochi area, the Syro-Malabar Church and the beautiful beaches make Kochi and amazing location for tourism. It is also connected to nearby tourist destinations like Aleppy, Munnar and Thekkady. Kochi is the business center for Kerala as most of the major private banks and financial institutions have their offices in the city, catering to the different financial needs of people of Kochi.
The Kumbakonam Bank Limited, the previous name of City Union Bank, was registered as a limited company on 31 October 1904. In the Thanjavur district of Tamil Nadu, the bank initially preferred the role of a regional bank. The City Union Bank had a network of 600+ computerized branches (using TCS BaNCS software) as of November 2017 and 1,526+ ATMs across the country. The City Union Bank also offers a range of technical services such as self-service kiosks, bulk note acceptors, net banking, mobile banking, and Point of Sales, etc. The banks also provide savings and deposit products to meet the demand of various customers. It also offers many loan products to serve the financial needs of small individual customers to large industries. City Union Bank launched Indias first banking robot named Lakshmi in November 2016. It is the first on-site humanoid robot in India. The robot is capable of managing multiple tasks on sensitive financial information like account details. Dr. N Kamakodi is the MD and CEO of City Union Bank since 2011. The digital banking products and services of City Union Bank includes Passbook printing kiosk, Credit card and traveling card facility, cheque clearing kiosk, etc.