siliguri is situated in the Indian state of West Bengal. It lies on the banks of the river Mahananda, at the foothills of the Himalayan mountains. The city is a gateway to the exotic hill stations in North Bengal such as Darjeeling and Kalimpong. The city was originally a small hamlet which flourished into a busy town when the British introduced railways to the region. The economy of Siliguri is mostly based on tourism. However, agricultural products of the regions in and around the city also contribute to it. Educational facilities in the city depend on institutions like the University of North Bengal, Surendra Institute of Engineering & Management, Siliguri Government College and Siliguri Institute of Technology, etc. Apart from connecting tourists to the much-coveted vacation spots in the Himalayas, Siliguri itself is an attractive tourist destination. Tourist spots worth visiting in and around the city include the ISKCON Siliguri, Coronation Bridge, Kali Mandir, Sri Sri Radha Madhavsundara, Hong Kong Market, The Science City, Chilapata Forest, Chapramari Sanctuary, Garumara Sanctuary and Sourian Nature park.
Federal Bank Limited was established on 28th April 1931. In September 2006, the Ganesh Bank of Kurundwad was merged with Federal Bank, and the total number of the bank branches crossed 500. In July 2011, the Federal office launched the general insurance cover for stabilizing the relationship with the clients. FedDelight, banks unique gift card was launched in September 2011. In November 2011, the bank started its 24/7 customer care which was controlled by differently abled people. The Federal Bank has also signed an agreement with Samba Bank for inward remittance. The stocks of the bank get listed on the BSE Index in 2012. In August 2013, the bank launched its first electronic passbook named Fedbook in India, and it was awarded as the most active organization. The bank has adopted an exclusive video conferencing facility named Vconnect to enable customers to interact with relationship managers of the bank. In June 2015, the bank launched an innovative payment app for its customers named, Scan n Pay. Another initiative in digital banking was Fed-E-Credit, the first digital loan in August 2015. In January 2016, the bank introduced miss call based banking services for fund transfer.