Patiala is situated in the Indian state of Punjab. It is the administrative capital of Patiala District. The administration of the city is done through 57 wards which are administered by an elected representative. The city is located around the Qila Mubarak or the Fortunate Castle which was constructed in 1763 by the chieftain of the royal dynasty of the Patiala State, Baba Ala Singh. Patiala is the fourth largest city in Punjab and it houses the National Institute of Sports. Patiala was traditionally an agriculture-based economy. However, the city has now become home to plenty of manufacturing units that produce goods like cutting tools, power cables, etc. Some reputed educational institutions and universities in this city include the Thapar University, the Punjabi University, the Rajiv Gandhi National University of Law, the Netaji Subhash National Institute of Sports, the Government Medical College, etc. Patiala?s vintage location has led to the development of various tourist spots such as the Bahadurgarh Fort, Mubarak complex, the Gurdwara Dukh Niwaran Sahib, the Gurdwara Moti Bagh Sahib, Maa Kali Devi Mandir, QilaSheesh Mahal, Baradari Gardens, etc.
Federal Bank Limited was established on 28th April 1931. In September 2006, the Ganesh Bank of Kurundwad was merged with Federal Bank, and the total number of the bank branches crossed 500. In July 2011, the Federal office launched the general insurance cover for stabilizing the relationship with the clients. FedDelight, banks unique gift card was launched in September 2011. In November 2011, the bank started its 24/7 customer care which was controlled by differently abled people. The Federal Bank has also signed an agreement with Samba Bank for inward remittance. The stocks of the bank get listed on the BSE Index in 2012. In August 2013, the bank launched its first electronic passbook named Fedbook in India, and it was awarded as the most active organization. The bank has adopted an exclusive video conferencing facility named Vconnect to enable customers to interact with relationship managers of the bank. In June 2015, the bank launched an innovative payment app for its customers named, Scan n Pay. Another initiative in digital banking was Fed-E-Credit, the first digital loan in August 2015. In January 2016, the bank introduced miss call based banking services for fund transfer.