Muzaffarpur is a sub-metropolitan city in the Indian state of Bihar. The fourth most populous city in the state, Muzaffarpur is located in the eponymous district of the Tirhut region in Bihar. The city is famous for its litchis and is often referred to as the Lychee Kingdom. The litchis are known for their excellent taste, aroma and quality and are cultivated in two varieties known as Shahi and China. The city lies near the Burhi Gandak River that flows from the Someshwar Hills. The area experiences a humid subtropical climate. The economy of this area is fuelled by the litchi cultivation. Otherwise, Muzaffarpur is one of the economically backward districts in the country, and the Backward Regions Grant Fund Programme supports the city with funds. The city, which hosts around 4 lakh residents, is well connected to the neighboring areas by railway and road.
Federal Bank Limited was established on 28th April 1931. In September 2006, the Ganesh Bank of Kurundwad was merged with Federal Bank, and the total number of the bank branches crossed 500. In July 2011, the Federal office launched the general insurance cover for stabilizing the relationship with the clients. FedDelight, banks unique gift card was launched in September 2011. In November 2011, the bank started its 24/7 customer care which was controlled by differently abled people. The Federal Bank has also signed an agreement with Samba Bank for inward remittance. The stocks of the bank get listed on the BSE Index in 2012. In August 2013, the bank launched its first electronic passbook named Fedbook in India, and it was awarded as the most active organization. The bank has adopted an exclusive video conferencing facility named Vconnect to enable customers to interact with relationship managers of the bank. In June 2015, the bank launched an innovative payment app for its customers named, Scan n Pay. Another initiative in digital banking was Fed-E-Credit, the first digital loan in August 2015. In January 2016, the bank introduced miss call based banking services for fund transfer.