Kozhikode is a thriving city in the Indian state of Kerala. Nestling peacefully along the Malabar Coast, this city is popularly known as Calicut. The Kozhikode metropolitan area happens to be the second largest urban agglomeration in the state with a population of over 2 million. This city was earlier a major trading point of eastern spices and was hence called the "City of Spices." Kozhikode received the tag of the "City of Sculptures" or "Shilpa Nagaram" on 7th June 2012 because of the magnificent architectural sculptures around the city. Kozhikode has a strong mercantile aspect and business drives the economy of the city. One can find shops selling everything from saris to cosmetics in the Mittai Theruvu area which is undoubtedly a shoppers paradise. There are innumerable restaurants and sweetmeat shops in Kozhikode. Shopping malls are plentiful in and around Calicut. The city is home to some prestigious educational institutions like the Indian Institute of Management (IIM) Kozhikode and the famous Calicut Medical College.
Federal Bank Limited was established on 28th April 1931. In September 2006, the Ganesh Bank of Kurundwad was merged with Federal Bank, and the total number of the bank branches crossed 500. In July 2011, the Federal office launched the general insurance cover for stabilizing the relationship with the clients. FedDelight, banks unique gift card was launched in September 2011. In November 2011, the bank started its 24/7 customer care which was controlled by differently abled people. The Federal Bank has also signed an agreement with Samba Bank for inward remittance. The stocks of the bank get listed on the BSE Index in 2012. In August 2013, the bank launched its first electronic passbook named Fedbook in India, and it was awarded as the most active organization. The bank has adopted an exclusive video conferencing facility named Vconnect to enable customers to interact with relationship managers of the bank. In June 2015, the bank launched an innovative payment app for its customers named, Scan n Pay. Another initiative in digital banking was Fed-E-Credit, the first digital loan in August 2015. In January 2016, the bank introduced miss call based banking services for fund transfer.