Gurgaon is an important and economically developed city in the Indian state of Haryana which falls within the territorial boundaries of the National Capital Region. It acts as a satellite city to the capital city of New Delhi. Its name was officially changed to Gurugram in 2016. Popularly referred to as the Millenium City, Gurgaon has witnessed rapid development over the past 30 years. It is one of the Indian cities with the highest per capita income. This planned and organized urban agglomerate is divided into 36 wards, which are further divided into blocks with many apartments and residential complexes. The main road through Gurgaon is the NH-8 expressway which joins Delhi to Jaipur. The city hosts the offices and outlets of 250 out of the Fortune 500 companies and it is a major haven for outsourcing and employment. The DLF Cyber City in Gurgaon is a large IT hub which hosts many of these offices. Famous educational institutions like the MDI Gurgaon, ITM University, The Shri Ram School are situated in Gurgaon. Entertainment and commercial centers such as Ambience Mall, Epicentre, etc. have opened up plentifully. The city is witnessing speedy urbanization and is on its way to becoming a leading financial and industrial hub.
Federal Bank Limited was established on 28th April 1931. In September 2006, the Ganesh Bank of Kurundwad was merged with Federal Bank, and the total number of the bank branches crossed 500. In July 2011, the Federal office launched the general insurance cover for stabilizing the relationship with the clients. FedDelight, banks unique gift card was launched in September 2011. In November 2011, the bank started its 24/7 customer care which was controlled by differently abled people. The Federal Bank has also signed an agreement with Samba Bank for inward remittance. The stocks of the bank get listed on the BSE Index in 2012. In August 2013, the bank launched its first electronic passbook named Fedbook in India, and it was awarded as the most active organization. The bank has adopted an exclusive video conferencing facility named Vconnect to enable customers to interact with relationship managers of the bank. In June 2015, the bank launched an innovative payment app for its customers named, Scan n Pay. Another initiative in digital banking was Fed-E-Credit, the first digital loan in August 2015. In January 2016, the bank introduced miss call based banking services for fund transfer.