Bhagalpur is a historically important city. It is nestled on the banks of the Ganges in the Indian state of Bihar. Etymologically, the name of the city was derived from the word Bhagdatpuram which means good luck. According to the Hindu mythological texts, it was the place where the Hindu Gods and demons churned the ocean (Samudra Manthan) to procure elixir. Often referred to as the Silk City, Bhagalpur is a major commercial, educational and political center, and it has been selected by PM Narendra Modi for being developed into a smart city. The fertile plains in the Gangetic basin support the cultivation of crops such as rice, barley, wheat, maize and oilseeds. The city has been long associated with the silk industry - its Tussar Silk & Bhagalpuri Sarees are famous all over the country. The thermal power plant of NTPC Kahalgaon is located in the vicinity of the city. This industrial belt is equally important in boosting the citys economy. The Government of India has taken the initiative to establish a Hand-loom park at Bhagalpur. Private entrepreneurs have also set up a food park. Bhagalpurs Vikramshila Gangetic Dolphin Sanctuary is famous for Gangetic dolphins and attracts many tourists and environmentalists. There are various tourist spots like the Mandar Parvat, the Kuppa Ghat and a Stupa from the Pala Empire.
Federal Bank Limited was established on 28th April 1931. In September 2006, the Ganesh Bank of Kurundwad was merged with Federal Bank, and the total number of the bank branches crossed 500. In July 2011, the Federal office launched the general insurance cover for stabilizing the relationship with the clients. FedDelight, banks unique gift card was launched in September 2011. In November 2011, the bank started its 24/7 customer care which was controlled by differently abled people. The Federal Bank has also signed an agreement with Samba Bank for inward remittance. The stocks of the bank get listed on the BSE Index in 2012. In August 2013, the bank launched its first electronic passbook named Fedbook in India, and it was awarded as the most active organization. The bank has adopted an exclusive video conferencing facility named Vconnect to enable customers to interact with relationship managers of the bank. In June 2015, the bank launched an innovative payment app for its customers named, Scan n Pay. Another initiative in digital banking was Fed-E-Credit, the first digital loan in August 2015. In January 2016, the bank introduced miss call based banking services for fund transfer.