Recently declared as a megacity, Bangalore or Bengaluru is the capital city of the Indian state of Karnataka. With a population crossing ten million, Bangalore is now considered to be the third populous among all the cities in India. It is located on the Deccan Plateau in the peninsular region of southern India. Although a highly cross-cultural crowd dwells in this city, the natives of Bangalore are called Kannadigas and they speak in Kannada. Bangalore is a major fast-growing metropolis in India. The city is also commonly referred to as the "Silicon Valley of India" or the "IT capital of India" as it has been the center of the IT boom in India. Many Indian technological organizations such as ISRO, HAL, Infosys, etc. are all headquartered in the city. This demographically diverse city has supported many flourishing start-up companies as well. The welcoming weather of Bangalore is indeed a relief to the hard-working people of the city; however, the traffic situation in the city is quite notorious. Bangalore has also become a seat of education, with pristine academic institutions such as The IISc or the Indian Institute of Science, the IIMB or the Indian Institute of Management (Bangalore), the National Law School of India and many more prestigious academies being based in the city.
Federal Bank Limited was established on 28th April 1931. In September 2006, the Ganesh Bank of Kurundwad was merged with Federal Bank, and the total number of the bank branches crossed 500. In July 2011, the Federal office launched the general insurance cover for stabilizing the relationship with the clients. FedDelight, banks unique gift card was launched in September 2011. In November 2011, the bank started its 24/7 customer care which was controlled by differently abled people. The Federal Bank has also signed an agreement with Samba Bank for inward remittance. The stocks of the bank get listed on the BSE Index in 2012. In August 2013, the bank launched its first electronic passbook named Fedbook in India, and it was awarded as the most active organization. The bank has adopted an exclusive video conferencing facility named Vconnect to enable customers to interact with relationship managers of the bank. In June 2015, the bank launched an innovative payment app for its customers named, Scan n Pay. Another initiative in digital banking was Fed-E-Credit, the first digital loan in August 2015. In January 2016, the bank introduced miss call based banking services for fund transfer.