Agartala, a rapidly developing city, is the state capital of Tripura. The name Agartala is derived from two words - "Agar" refers to an oily and valuable perfume tree, and the word "tala" refers to a storehouse. It refers to the abundantly available Agarwood trees in the region. Located on the bank of the Haora River, Agartala is located 2 kilometers away from the Bangladesh Border. The city experiences a humid climate, with heavy rainfall throughout the year except during the dry winter days. The city has around half a million population and is divided into 49 wards for effective administration. Most of the residents of Agartala are employed in government-owned enterprises. The Public Sector Units that provide employment in Agartala are ONGC, GAIL, Powergrid Corp. Of India Ltd, Airports Authority of India (AAI) and BSNL among a few others. The economy of Agartala developed at a very slow pace until about the year 2000. A few MNCs have recently entered the city and the city is gradually picking up the developmental momentum. NIT, Tripura Medical College, Tripura University, MBB College, ICFAI UNIVERSITY, etc. are some of the prominent academic institutions in the city. Hinduism is the most common religion and there are plenty of temples in the city. There are many churches as well since Christianity is also a widespread faith. There are several spectacular places of tourist interest such as Ujjayanta Palace, Agartala Amusement Park Amtali, Venuban Buddha Vihar, Jagannath temple and College Tilla, apart from the numerous parks and gardens that beautify this city.
Federal Bank Limited was established on 28th April 1931. In September 2006, the Ganesh Bank of Kurundwad was merged with Federal Bank, and the total number of the bank branches crossed 500. In July 2011, the Federal office launched the general insurance cover for stabilizing the relationship with the clients. FedDelight, banks unique gift card was launched in September 2011. In November 2011, the bank started its 24/7 customer care which was controlled by differently abled people. The Federal Bank has also signed an agreement with Samba Bank for inward remittance. The stocks of the bank get listed on the BSE Index in 2012. In August 2013, the bank launched its first electronic passbook named Fedbook in India, and it was awarded as the most active organization. The bank has adopted an exclusive video conferencing facility named Vconnect to enable customers to interact with relationship managers of the bank. In June 2015, the bank launched an innovative payment app for its customers named, Scan n Pay. Another initiative in digital banking was Fed-E-Credit, the first digital loan in August 2015. In January 2016, the bank introduced miss call based banking services for fund transfer.