Change Your Address, Email ID & Mobile Number in Your HDFC Bank Account

If you want to update any of your contact details, such as mobile number, email ID, and address of your HDFC Bank Account, here's how you can update the information.

Update Mobile Number in HDFC Bank

To change your contact number, follow the steps mentioned below:

Update Mobile Number Through a Branch

Download the 'Application for Change in Mobile Number' and send it to your home branch/relationship manager.

Update Mobile Number Through Net Banking

• Login to the HDFC NetBanking portal.

• Click on the 'Update Contact Details' option from the top menu. 

• Select 'Update Mobile Number.'

• Enter the OTP received on your mobile number.

Update Mobile Number For NRI Customers

HDFC Bank customers with International Mobile Number can update their mobile number by following the process mentioned below:

• Login to the HDFC NetBanking portal.

• Click on the 'Update Contact Details' option from the top menu. 

• Select 'Update Mobile number.'

• Download the form, fill in the details, and scan the documents for uploading.

• Now click on ‘Continue.’

• You will be redirected to the 'Add and upload a document' page.

• Verify the given details and upload the document.

• Your mobile number will be updated after verification.

Update Email ID in HDFC Bank

Update Email ID Through Net Banking

• Login to the HDFC NetBanking portal.

• Click on the 'Update Contact Details' option from the top menu. 

• Select 'Update Email ID.'

• Enter the OTP received on your mobile number.

• Your email ID will be updated.

Update Email ID For NRI Customers

Customers with International Mobile Number registered with the HDFC Bank can update their Mobile Number by following the process mentioned below:

• Login to HDFC NetBanking portal.

• Click on 'Update Contact Details' option from the top menu. 

• Select 'Update Email ID.'

• Enter the OTP received on your mobile number.

• Your Email ID will be updated instantly.

Update Address in HDFC Bank

• Login to your NetBanking account.

• Click on 'Update Contact Details' from the top menu, and select 'Update Address.'

• Go through the list of acceptable address proof documents, and scan a self-attested copy of one such document for uploading. Here is the list of the documents that are accepted for Current/Permanent Residence Address Proof. You can submit any one of the below documents as your Address proof: 

  • Passport

  • Driving Licence (both sides)

  • Voter's Identity Card (both sides)

  • Aadhaar Card/Virtual ID

  • Address proof issued by State/Central Government

  • NREGA-issued job card duly signed by a State Government officer

  • Letter issued by National Population Register containing the name and address details of the customer.

  • Utility bill, not more than two months old, of any service provider (electricity, telephone, postpaid mobile phone, piped gas, water bill.)

  • Property/Municipal Tax receipt

  • Documents issued by departments or Public-Sector Undertakings, given that they have the address on them

  • Pension/family pension payment orders (PPOs) issued to retired employees by the Government.

  • Letter of accommodation allotment issued by any State/Central Government departments, statutory/regulatory bodies, scheduled commercial banks, financial institutions, public sector undertakings, and listed companies.

• Now click on ‘Continue’, and you will be redirected to a page with the option to Add and upload a document.

• Verify the given details, add the document, and then upload it. 

• Your address will be updated after verification.