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South Indian Bank Credit Card Customer Care

Credit Card Customer Care Options for banks across India

South Indian Bank Credit Card Customer Care

South Indian Bank (SIB) was founded in Kerala to help the merchants and traders fund their business needs. It is headquartered in Thrissur. It is the first private bank in Kerala that became a scheduled bank in the year 1946. It has nearly 900 branches in the country.

south Indian Bank credit card Customer Care

The South Indian Bank offers co-branded SBI Credit Cards to its customers. Their Customer Service department can answer all your queries regarding your SIB credit card.

Helpline: You can reach the 24x7 Customer Care team of SIB at 1800 425 1809 or 1800 843 1800. This team can help you solve your Credit Card queries.

Card Helpline: For queries regarding your SIB card, you may call at 0484-2388555 or 0484 2373611 or 91-9446475458. Blocking or hotlisting a lost or stolen card can be requested for by calling on this number.

Email: Queries and complaints can be sent to the bank via emails to customercare@sib.co.in or ccc@sib.co.in. If you wish to report suspected fraud, you can send an email to fmcell@sib.co.in

Grievance Redressal

These are the ways of registering your grievance:

  1. Approach the Branch Manager of the branch where you have your account. Give a detailed report of your complaint, along with all required information. The issue will most likely be resolved on the same day.
  2. In case you the Branch Manager is unable to resolve the issue, contact the Regional Head. You can do so online or through postal mail. You will receive a receipt within three working days and the matter will be sorted within ten working days.
  3. In case you have not received a resolution or a response within thirteen working days or the solution provided is not up to mark, then escalate your concern to the Nodal Officer. The contact details are mentioned below
    GM, Administration, South Indian Bank Ltd., Head Office, Mission Quarters, Thrissur, Kerala – 680001.
  4. If the matter remains pending even after ten days of complaining to the Nodal Officer, you may escalate it by contacting the Executive Vice President (Administration).
  5. In case your query is not attended within 30 working days, or you need further clarification, you should approach the Banking Ombudsman appointed by the Reserve Bank of India.

Here is a list of the addresses and email IDs of the Zonal Offices.

Region

Address

Ahmedabad

Shop No:415, Ward No:2, SAKAR VII,

4th Floor, Nehru Bridge Corner,

Ashram Road, ,

Gujarat - 380009

(AGM Direct: 079-26581600) Email:ro1018@sib.co.in

BANGALORE

SIB Arcade, No. 61- Wheeler Road,

Cox Town, BANGALORE - 560005

Karnataka State.

E-mail:ro1010@sib.co.in

Chennai

Niagra Apartments,

No.1 Sterling Road,

Nungambakkam,

Chennai - 600 034

E-mail:ro1005@sib.co.in

Coimbatore

PB No. 3868, 1084/1-5, Trichy Road,

Sungam, Coimbatore - 641 018

E-mail:ro1002@sib.co.in

New Delhi

PB No. 5729, Door No. 1/18-20,

White House, (2nd Floor),

Rani Jhansi Rd, New Delhi - 110 055

E-mail:ro1008@sib.co.in

Ernakulam

Door No. 9/839/A1 to A9, South Indian Bank Building, Infopark Road, Kakkanad, Rajagiri Valley, Pin Code: 682 039

Email:ro1003@sib.co.in

Secunderabad

Door No.157/6, 1st Floor, CHAI Complex, 157/6, Staff Road, Gunrock Enclave, Sikh Village, Diamond Point, Manovikas Nagar P.O., Secunderabad - 500 009.

E-mail:ro1014@sib.co.in

IRINJALAKUDA

Christ Nagar, AKP Junction.,Irinjalakuda, PIN-680 125.

E mail:ro1017@sib.co.in

Kannur

KVR Tower, PampanMadhavan Road, Talap , Kannur, Pin - 670 002

E-mail:ro1016@sib.co.in

Kolkata

Door No: 20A, Ward No:63, IstFloor, Flat No.1, Park Street, Kolkata. PIn - 700 016.

E-mail:ro1013@sib.co.in

Kottayam

1st Floor, Regency Square, KK Road,

Collectorate P.O, Kottayam - 686 002

E-mail:ro1009@sib.co.in

Kozhikode

Door No:7/1164 O, P, Q, R, S, Ward No:7, "Happy Towers", Vaikom Mohammed Basheer Road, Manachira

Kozhikode-673001.

E-mail:ro1004@sib.co.in

Madurai

No 3, West Marret Street

(LIC Building)

MADURAI -625 001.

E-mail:ro1015@sib.co.in

Mumbai

Mumbai Regional Office

804, ParineeCrescenzo,

"G Block", BandraKurla Complex

Bandra(East), Mumbai-400051

E-mailro1001@sib.co.in

MUVATTUPUZHA

First Floor, Kavikunnel Chambers,

T.B.JunctionMuvattupuzha -686661

Email:ro1019@sib.co.in

Palakkad

2 ndFloor,"GHANIS", Fort Maithan,

Palakkad- 678 013

E-mail:ro1011@sib.co.in

Pune

4th Floor

The Orion Building

5, Koregaon Park Road

Pune, Maharashtra, Pin:411001

Email:ro1020@sib.co.in

Tiruvalla

TMJ Complex,2nd Floor,

M.C.Road,Ramanchira ,Muthoor.P.O,

Tiruvalla - 689107.

E-mail:ro1012@sib.co.in

Thiruvananthapuram

TC 31/151, YWCA Buildings,3rd Floor

M G Road, Statue Junction, GPO, 695 001

Thiruvananthapuram, Kerala

E-mail:ro1007@sib.co.in

Thrissur

PB No. 137, SIB Building, 2nd Floor

Round South, Thrissur - 680 001

E-mail:ro1006@sib.co.in

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