Established in 1906 at Mangalore, Canara Bank was later nationalized by the government in 1969. The bank has expanded ever since and has overseas offices in New York, London, Moscow, Shanghai, Hong Kong, Bahrain, South Africa, Doha, Dubai, and Tanzania. In India, Canara bank has more than 6500 branches.
Phone helpline: Dial 1800 425 0018 to reach Canara Bank's extremely efficient and attentive Customer Service Department for all your queries related to Credit Cards as well as general banking procedures. This helpline is functional round the clock on every day except the three national holidays. If you have a Visa card, please call 1800 222 884 instead.
Email: For any problem or query about your Canara Bank credit card related to payment, reward redemption, credit limit, bill, interest period, offers etc, you can communicate with the bank by writing an email to firstname.lastname@example.org
SMS: In case of emergencies, you can hotlist your card through SMS.
Visa card customers can type the following code and send it to 575758 from their registered mobile number: BLOCK <space> CAN <space> Last four digits of the card.
Master Card customers should send a slightly different code to a different number. Type CAN <space> HOTLISTCC <space> Card Number (16 digits) Date of Birth (yyyymmdd) and send to 5607060 from the registered mobile number.
Once your card is blocked, you will receive a confirmation SMS from the bank.
The initial point of contact for any grievance would be the Customer Care department. You can call the toll-free numbers, send an email or visit the branch to seek assistance.
If the customer care team fails to help you with your problem, contact your Branch Manager.
In case you are unhappy with the solution provided, approach the Nodal Officer of the respective region. The addresses can be found on the bank's website.
Canara Bank credit card customers can contact the nodal officers of respective regions and send their queries related to their credit cards.